IT Conference 2007

REGISTRATION - TEA & COFFEE

Introduction
by David Membrey, CFDG
Welcome
by Chair John Tate

Making information and knowledge management deliver benefit to your organisation
Leading management thinkers believe that Information and Knowledge Management is more about maximising value from the tacit knowledge and skill locked up inside your organisation than it is about installing expensive knowledge bases to capture explicit information or achieving the paperless office. So what practical things can you do to start maximising organisation value from knowledge management and where do you start?
Ajay Burlingham-Böhr, Director of IT Strategy and Systems, Anglia Ruskin University

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1A: Processing Payments - the new rules and regulations
What are the implications of the introduction of CHIP and PIN and what additional information should charities be requesting when processing cards or direct debit payments? The guidelines on paperless direct debits are particularly stringent. This session makes sense of it all and looks ahead at some of the expected developments and the implications for your finance and IT systems.
James Redhead, Charity Technology Trust

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1B: The interactive Stakeholder
Wikis, chatrooms and blogs, are they for you? What do you have to know about this and other new media trends? How can you make them work for your charity, what will suit your stakeholders and what should you avoid?
Sue Fidler, Consultant

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BREAK

2A: Taking Risks with IT
Basic Steps, best practice - how to run an effective internal IT security audit. Mistakes people make, things easily forgotten.
Simon Langley, KPMG.

2B: New Media - the Legal Side
What are the legal implications of blogs; social networks and user generated content? This session will look at current data protection and IP issues, including issues arising around the Gowers Review on Intellectual Property; and mobiles and ICSTIS.
Mark Owen, Harbottle & Lewis

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3A: Open Source
An update on what is happening with regards to OpenSource in the UK charities sector. A strategic vision drawing on some recent examples of open source strategies in the Sector.
Steven Aitken, OpenForum Europe

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3B: Meet the Techies
What does the IT Department do? Although in general a shy species, "techies" are really quite nice, and very necessary. This session hopes to explain to you what they actually do, what makes them tick, and how you can best get to know them (better).
Martyn Croft, The Salvation Army

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LUNCH

PANEL: Setting the IT Agenda in the Boardroom
This session looks at how to bring your IT systems closer to your Board's attention. How can you report on the effectiveness of IT systems? Which questions should you be asking about IT? How can you measure and report on it, and get the suport of your IT team for this exercise?
John Shaw (OXFAM), David Locke (BMS World Mission) and Iain Pritchard (Sayer Vincent)

4A: How to work effectively with a suppplier?
How to get maximum benefit from time spent dealing with your suppliers. Experience gained as a customer within the financial services industry dealing with IT suppliers indicates identifying and focussing upon the strategic ones. Help to find who yours are, and how to make and use the time to do it.
Peter Monk, Consultant to SSRG

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4B: IT – the Rudderless Super Tanker?
Who’s really in charge? The Senior Team has to deliver strategic outcomes and objectives but may not be equipped to be informed customers of the IT Function. The IT Leader’s role has changed but they may not have the skills and competencies to operate effectively in often ambiguous, uncertain and complex situations.
Kevin Miller & Paul Sypko, Blue Spark Consulting

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BREAK

A new Vista
Where does Microsoft go next? What do they have to offer to the charities sector?
Speaker from Microsoft UK

Summary
Summary of conference by Chair followed by closing.

RECEPTION & NETWORKING