(a charitable company limited by guarantee)
Registered Charity No. 1054914
Company Number 3182826
The Board of Trustees has reviewed during the year an assessment of the risks to which the charity is exposed. The review looked at the key risks around CFDG’s ability to deliver its strategy, reviewed current controls and identified a number of areas where controls could be strengthened.
Firstly, there is a need to enhance the efficiency of CFDG’s computer systems to enable development to be accelerated. Improving the charity’s customer relationship management system and revitalising the Charity Resource Network will address this. Secondly, the charity is not yet operating at a National level, which could lead to CFDG not achieving its membership and revenue potential. Whilst considerable strides have been made in recent years, the charity needs to develop its membership and services outside London so that it can truly be said to be working at a National level. Thirdly, CFDG needs to communicate more effectively with its members, as a failure to do so inhibits its ability to identify new and emerging issues and lead on responses and solutions. This will be addressed by a complete review of communication channels with our members.
Finally, loss of knowledge makes life difficult in a small organisation when people leave, therefore the management systems for capturing and retaining this knowledge will be developed. The Chief Executive has been tasked with delivering and implementing plans to strengthen these areas over the next three years.
The Chief Executive has responsibility for planning and developing the services and strategies for CFDG within clear policies and protocols set by the Trustees. The Chief Executive ensures that the staff team is recruited and supported to provide the skills and expertise needed to run a successful organisation and that the values of CFDG are observed. The Chief Executive has direct line management of the Policy and Campaigning, and Regional Development work.
The Deputy Chief Executive has operational responsibility for Membership and Information and Training and Events and has particular responsibility for the IT systems used by CFDG. He is also the Finance Officer and runs our accounting systems.
The Membership and Information Team is led by Mike Dykes who is supported by Margaret Waterfield. Responsibility for the membership database and Charities Resource Network (CRN) rests with the Membership and Information Team, with Tom Steel as Website and Information Officer.
The Marketing and Events team is led by Laura James who took over from Susanne Kendler in February 2007, she is supported by Charlotte Giles (Training and Events Officer) and Francesca Barbieri (Training and Events Administrator).
The Policy and Campaigns Officer Ernese Skinner works closely with Keith Hickey to handle the increasing amount of policy and campaigning activity. The Regional Development Manager, Lindsay Derry, has responsibility for developing CFDG membership and services outside of London.
Page 16 - Annual Report and Financial Statements 2007